VPN Privacy Policy

Privacy Policy

This document ("Privacy Policy") outlines the privacy rules applicable to all information collected or submitted when you access, install, or use the Peach VPN Services.

All definitions and capitalized words used in this Privacy Policy are defined here or in our General Terms.

By visiting our website, submitting your personal data to us, and accessing, installing, and/or using the Services, you confirm that you have read this Privacy Policy and agree to be bound by it. If you disagree with the rules of this Privacy Policy, please do not use our Services.

Contact Information for Data Protection Officer (DPO)

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact our Data Protection Officer (DPO) at:

Name: Rufen Khokhar

Email: Rufankhokhar@gmil.com

Processing of Your Data

Peach VPN processes user data to a limited scope for the provision of Services, processing payments, and the functioning of our websites and mobile applications. We process the following basic information:

Information for Creating Your Account

 Email Address: If you choose to log in to our app, we ask for your email address as part of your registration. It is necessary for establishing a Peach VPN account, retrieving a lost password, and purchasing our VIP Services.

Payment-Related Information

  Payment Data (if using VIP Services): This information is necessary to collect payments for our Services. Our payment processing partners handle basic billing information for payment processing and refund requests (such as the date of purchase and payer's IP address). We also process some of the same payment information ourselves in cases of recurring payments.

Information Collected on Our App

  Access Logs: Like most apps on the internet, our app collects access logs (such as IP address, browser type, and operating system) to operate our services and ensure their secure, reliable, and robust performance. This information is also essential for combating DDoS attacks, scanning, and similar hacking attempts.

Sharing Your Personal Data

We do not share your personal information with third parties except as described in this Privacy Policy.

Service Providers

  We use third-party service providers to help us with various operations, such as payment processing, email automation, website and app diagnostics, analytics, and others. As a result, some of these providers may process personal information.

 Sometimes our service providers, such as distributors, resellers, and app store partners, will be independent controllers of your data. Their terms and conditions and privacy policies will apply to such relationships.

  Your personal information may be processed in any country where we engage service providers. When you use our Services, you acknowledge the transfer of your personal information outside of the country where you reside.

User Rights and Choices

- Right to Access

  You have the right to request access to the personal data that we collect about you. To request access, please contact our support team.

- Right to Correct 

  You have the right to correct any personal data that we collect about you. To request a correction, please contact our support team.

- Right to Delete

  You have the right to request the deletion of personal data that we collect about you. To request deletion, please contact our support team.

- Right to Know About Sharing and Selling

  You have the right to know whether your personal data is shared or sold. To request this information, please contact our support team.

- Right to Opt-Out of Selling  

  You have the right to opt-out of the sale of your personal data. To opt-out, please contact our support team.

- Right to Lodge a Complaint 

  You have the right to lodge a complaint with a supervisory authority if you believe that your rights have been violated. For more information, please contact our support team.

- Opt-Out of Data Sharing and Selling 

  Users can opt-out of the sharing or selling of their data by contacting our support team.

Data Retention Practices

We retain personal data only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, or comply with legal obligations. When personal data is no longer necessary, we securely delete or anonymize it.

Data Security

We take data security very seriously and take all steps reasonably necessary to secure your data (whether technical, physical, or administrative).

Legal Basis for Processing

We process your personal data based on the following legal grounds:

- **Contractual Necessity**: To provide you with the Services you have requested.

- **Legitimate Interests**: To improve our services and ensure their secure operation.

- **Consent**: Where you have provided your explicit consent for specific processing activities.

- **Legal Obligations**: To comply with legal obligations.

Compliance with CCPA and VCDPA

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA). Similarly, if you are a resident of Virginia, you have specific rights under the Virginia Consumer Data Protection Act (VCDPA). These rights include the right to access, correct, delete, and know about the sharing and selling of your personal data, as well as the right to opt-out of the sale of your personal data. To exercise these rights, please contact our support team.

Last modified: August 03, 2024